216-749-7161

COVID-19 Update

UPDATED 05/09/2022

To all our Valued Clients,

We are pleased to announce that Emerald Animal Hospital will remain OPEN as an essential healthcare service as defined by the Ohio Department of Health’s Stay at Home Order (effective Monday 3/23/2020 at 11:59 PM) throughout this pandemic or until otherwise instructed. Our grooming salon is now OPEN!

What This Means:

  1. As we posted earlier, we will continue to see appointments “curbside”.  Owners are to call our hospital (216-749-7161) from the parking lot when they arrive and will then receive further instructions on our health and safety protocols.  You will be asked to stay in your car with some exceptions, such as pet euthanasia.
  2. It would be very helpful if all clients could bring a typed or neatly-written history of any medical problems or concerns as well as a list of all current medications and supplements for your pet.
  3. We will continue with our extra cleaning protocols as mentioned in previous posts.

If you have any questions, please call us at 216-749-7161 or email us at ContactEAH@EmeraldAH.com.

We appreciate the trust our clients give us with their pets.  We will continue to provide the highest level of care even during these unusual circumstances.  Please feel free to SHARE this information so we can get the word out that our pets’ care has been protected by the State of Ohio.